Terms of Service

1Definitions

• Platform: The AfixHustlers website, mobile application, and all related services accessible at afixhustlers.com.
• Hustler: A registered seller, artisan, service provider, farmer, creator, or business offering products or services on the Platform.
• Buyer: A registered user who browses, books, or purchases products or services from Hustlers.
• User: Any registered individual or entity using the Platform, including Hustlers, Buyers, and Agents.
• Listing: Any product, service, or offering posted by a Hustler on the Platform.
• HustleScore: A reputation metric assigned to Hustlers based on verification, performance, and user ratings.
• Escrow: A secure payment holding mechanism where funds are held by the Platform until job completion is confirmed.

2Eligibility

To use AfixHustlers, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction.
• Have the legal capacity to enter into binding contracts under Nigerian law.
• Provide accurate, current, and complete registration information.
• Not have been previously suspended or removed from the Platform.
• Comply with all applicable Nigerian laws, including but not limited to the Federal Competition and Consumer Protection Act (FCCPA) and the Nigeria Data Protection Regulation (NDPR).

3Account Registration & Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to:

• Provide truthful information during registration, including your National Identification Number (NIN) when required for verification.
• Notify us immediately at info@afixhustlers.com of any unauthorized access to your account.
• Not share your account credentials with third parties.
• Accept responsibility for all activities conducted under your account.

AfixHustlers reserves the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose a risk to other users.

4Hustler Obligations

As a Hustler on our Platform, you agree to:

• List only lawful products and services that you have the right to sell or provide.
• Provide accurate descriptions, pricing, and availability of your listings.
• Complete booked jobs within agreed timelines and to the agreed standard.
• Verify your phone number upon subscribing to unlock full Platform features.
• Not engage in price manipulation, fake reviews, or deceptive practices.
• Comply with all tax obligations applicable to your earnings under Nigerian law.
• Not list prohibited items including but not limited to: firearms, controlled substances, counterfeit goods, stolen property, or any item illegal under Nigerian law.

5Buyer Obligations

As a Buyer, you agree to:

• Make payments only through the Platform's secure payment system.
• Confirm job completion honestly and promptly to release escrow funds.
• Not initiate chargebacks or payment reversals without first raising a dispute through the Platform.
• Treat Hustlers with respect and not engage in harassment or abuse.
• Not attempt to circumvent the Platform by conducting transactions directly with Hustlers outside AfixHustlers.

6Payments, Fees & Escrow

All payments on AfixHustlers are processed through our payment partner, FunZ. By using our payment services, you also agree to FunZ's terms of service.

• Service Fees: AfixHustlers charges a service fee on each transaction. The current fee rate is displayed at checkout and is subject to change. Fees are dynamic and set by the Platform administration.
• Escrow: Buyer payments are held in escrow and only released to the Hustler upon confirmed job completion. AfixHustlers acts solely as an escrow facilitator and is not a financial institution.
• Subscriptions: Hustlers may subscribe to paid plans to unlock enhanced features. Subscription fees are non-refundable once the billing period has commenced.
• Withdrawals: Hustlers may withdraw earned funds to their verified Nigerian bank account. Minimum and maximum withdrawal limits apply as published on the Platform.
• Refunds: Refunds are processed at the discretion of AfixHustlers following dispute resolution. Service fees may not be refunded.

7Subscription Plans

AfixHustlers offers tiered subscription plans for Hustlers. By subscribing:

• You agree to pay the applicable subscription fee for your chosen plan and billing cycle.
• Phone number verification is required to unlock paid subscription features. Failure to verify will result in features remaining locked until verification is completed.
• Subscriptions auto-renew unless cancelled before the renewal date.
• Downgrading to the Free plan occurs automatically upon subscription expiry or cancellation at the end of the billing period.
• AfixHustlers reserves the right to modify subscription pricing with 30 days prior notice to subscribers.

8HustleScore & Verification

HustleScore is a proprietary reputation metric assigned to Hustlers. It is influenced by factors including email verification, phone verification, NIN verification, completed bookings, and buyer reviews. AfixHustlers reserves the right to adjust HustleScore algorithms at any time. HustleScore is for informational purposes only and does not constitute an endorsement or guarantee of any Hustler's services.

9Intellectual Property

All intellectual property on the Platform — including the AfixHustlers name, logo, HustleForge AI technology, platform design, and all associated software — is owned by Gentility Tech Global Ltd. You may not reproduce, distribute, or create derivative works without written permission.

By uploading content (photos, descriptions, videos) to the Platform, you grant AfixHustlers a non-exclusive, royalty-free, worldwide licence to use, display, and distribute your content for the purpose of operating and promoting the Platform.

10AI-Generated Content (HustleForge)

AfixHustlers provides AI-powered content generation tools ("HustleForge") to help Hustlers create marketing content. You are solely responsible for reviewing and ensuring the accuracy of any AI-generated content before publishing. AfixHustlers does not guarantee the accuracy, completeness, or fitness of AI-generated content. AI-generated content must comply with these Terms and applicable Nigerian law. You must not use HustleForge to generate misleading, defamatory, or illegal content.

11Prohibited Activities

The following are strictly prohibited on AfixHustlers:

• Fraud, impersonation, or misrepresentation of identity or qualifications.
• Money laundering or use of the Platform for illegal financial activities.
• Harassment, intimidation, or abuse of other users or Platform staff.
• Listing or selling prohibited goods or services.
• Circumventing Platform fees by conducting off-platform transactions.
• Creating multiple accounts to manipulate ratings or bypass restrictions.
• Unauthorized scraping, crawling, or data extraction from the Platform.
• Uploading malicious software, viruses, or harmful content.
• Any activity that violates Nigerian law or applicable international law.

12Dispute Resolution

In the event of a dispute between a Buyer and Hustler:

• Either party may raise a dispute through the Platform's dispute resolution system.
• AfixHustlers will review the dispute and make a determination within a reasonable time.
• AfixHustlers' decision on disputes is final and binding.
• For disputes involving AfixHustlers itself, parties agree to first attempt resolution through direct negotiation by contacting info@afixhustlers.com.
• Any unresolved disputes shall be subject to the exclusive jurisdiction of Nigerian courts, specifically in Enugu State.

13Limitation of Liability

To the maximum extent permitted by Nigerian law, AfixHustlers and Gentility Tech Global Ltd shall not be liable for: indirect, incidental, or consequential damages arising from Platform use; loss of profits, data, or business opportunities; the conduct, products, or services of third-party users; Platform downtime or technical failures; or any damages exceeding the total fees paid by you to AfixHustlers in the 3 months preceding the claim. AfixHustlers is a technology platform and marketplace facilitator — we are not a party to transactions between Buyers and Hustlers and do not guarantee the quality, legality, or delivery of any listed services or products.

14Termination

AfixHustlers reserves the right to suspend or permanently terminate your account without prior notice if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion. Upon termination, your access to the Platform ceases immediately. Earned funds in your account will be processed in accordance with our withdrawal policy. Sections 9 (Intellectual Property), 12 (Dispute Resolution), and 13 (Limitation of Liability) survive termination.

15Changes to These Terms

AfixHustlers may update these Terms at any time. We will notify registered users via email or in-app notification at least 14 days before material changes take effect. Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.

16Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, including the Federal Competition and Consumer Protection Act (FCCPA) 2018, the Nigeria Data Protection Regulation (NDPR) 2019, and all other applicable Nigerian legislation. Any disputes shall be subject to the exclusive jurisdiction of the courts of Enugu State, Nigeria.

17Contact Us

For questions or concerns about these Terms, please contact: